Hana
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Privacy Policy

HANA is committed to protecting the privacy and personal data of its clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Personal Data We Collect

We may collect and process the following personal information:

  • ​Full name
  • ​Email address
  • ​Phone number
  • ​Billing and shipping address
  • ​Order and purchase details
  • ​Payment information (processed securely via third-party providers)
  • ​Communication history with our team
  • ​Technical data such as IP address, browser type, and device information

2. How We Use Your Data

Your personal data is used for the following purposes:

  • ​To process and fulfill orders
  • ​To communicate with you regarding your purchase, inquiries, or requests
  • ​To provide customer support and after-sales services
  • ​To comply with legal and regulatory obligations
  • ​To improve our website, services, and client experience

We do not sell or rent your personal data to third parties.

3. Data Sharing

Your information may be shared only with trusted third parties when necessary, such as:

  • ​Payment service providers
  • ​Shipping and courier companies
  • ​IT and website service providers

These third parties are obligated to process your data securely and only for the intended purpose.

4. Data Storage & Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Data is stored only for as long as necessary to fulfill its purpose or comply with legal requirements.

5. Your Rights

You have the right to:

  • ​Access your personal data
  • ​Request correction or deletion of your data
  • ​Restrict or object to processing
  • ​Withdraw consent at any time
  • ​Request data portability

To exercise your rights, please contact us using the details provided in the Contact Us section.

6. Changes to This Policy

HANA reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.